All Systems Operational

About This Site

Welcome to CIAL Dun & Bradstreet's home for real-time information on system availability. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
CIAL 360 ? Operational
90 days ago
99.99 % uptime
Today
Supplier 360 ? Operational
90 days ago
100.0 % uptime
Today
D&B Direct+ API ? Operational
90 days ago
100.0 % uptime
Today
Dunsguide ? Operational
90 days ago
100.0 % uptime
Today
MyCIAL ? Operational
90 days ago
100.0 % uptime
Today
Compliance Watch ? Operational
90 days ago
100.0 % uptime
Today
D&B Compliance Onboard ? Operational
90 days ago
100.0 % uptime
Today
Hoovers ? Operational
90 days ago
100.0 % uptime
Today
Data Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
A subset of customers cannot access the CIAL360 web app
Resolved - EN-US
A fix has been implemented, and the platform should be accessible to all clients.

PT-BR
Uma correção foi implementada e a plataforma deve estar acessível a todos os clientes.

ES
Se implementó una solución y la plataforma debería ser accesible para todos los clientes.
Apr 17, 17:11 EDT
Investigating - En-US
We have reports of some customers being unable to access CIAL360 and the team is investigating this incident.

Pt-BR
Temos relatos de alguns clientes que não conseguem acessar o CIAL360 e a equipe está investigando este incidente.

Es:
Tenemos informes de que algunos clientes no pueden acceder a CIAL360 y el equipo está investigando este incidente.
Apr 17, 16:47 EDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Major Platform Security Upgrade
Completed - The scheduled maintenance has been completed.
Apr 14, 08:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:05 EDT
Scheduled - We are undergoing a major planned core infrastructure upgrade. Enhancements include security enhancements and upgrades that will allow us to scale performance and system resources based on user activity, enabling us to service more customers at once with the high performance our customers expect. During this time platforms will be available intermittently.

If you have urgent need for a report or decision will maintenance in underway, please contact our support team at https://cialdnb.my.site.com/CustomerService/s/
Apr 13, 22:05 EDT
Apr 13, 2024
Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
QCR Reports Instability
Resolved - En:
QCR Reports are available again, thank you for your patience.

Pt:
Os relatórios QCR estão disponíveis novamente, obrigado pela sua paciência.

Es:
Los informes QCR están disponibles nuevamente, gracias por su paciencia.
Apr 5, 08:11 EDT
Investigating - En:
We are aware of an incident where the protests in QCR reports are unavailable and are working on a solution. During this period, said report can be ordered but will not be delivered and as soon as the fixes are up, we will rerun the cases.
We are sorry for any inconvenience this might cause.

Pt:
Estamos cientes de um incidente em que os protestos nos relatórios do QCR não estão disponíveis e estamos trabalhando em uma solução. Durante este período, o referido relatório poderá ser solicitado, mas não será entregue e assim que as correções forem concluídas, reexecutaremos os casos.
Lamentamos qualquer inconveniente que isso possa causar.

Esp:
Somos conscientes de un incidente en el que las protestas en los informes QCR no están disponibles y estamos trabajando en una solución. Durante este período, dicho informe se puede solicitar pero no se entregará y tan pronto como se realicen las correcciones, volveremos a ejecutar los casos.
Pedimos disculpas por cualquier inconveniente que esto pueda causar.
Apr 4, 13:51 EDT
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