All Systems Operational

About This Site

Welcome to CIAL Dun & Bradstreet's home for real-time information on system availability. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
CIAL 360 Operational
90 days ago
100.0 % uptime
Today
Data Delivery Operational
Supplier 360 Operational
90 days ago
100.0 % uptime
Today
D&B Direct+ API Operational
90 days ago
100.0 % uptime
Today
Dunsguide Operational
90 days ago
100.0 % uptime
Today
MyCIAL Operational
90 days ago
100.0 % uptime
Today
Compliance Watch Operational
90 days ago
100.0 % uptime
Today
D&B Compliance Onboard Operational
90 days ago
100.0 % uptime
Today
Hoovers Operational
90 days ago
100.0 % uptime
Today
Risk Analytics Operational
90 days ago
100.0 % uptime
Today
Prospecta Operational
90 days ago
100.0 % uptime
Today
CKR API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 18, 2026

No incidents reported today.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Status: Search by CNPJ (Brazil tax identifer) returning inconsistent results
Resolved - Status: Busca por CNPJ totalmente restabelecida
O problema que afetava a busca por identificadores fiscais brasileiros (CNPJ) no CIAL360 foi totalmente resolvido, e o serviço já está operando normalmente. Todas as buscas por CNPJ devem retornar resultados precisos, conforme esperado.

Agradecemos a sua paciência durante todo o processo. Caso identifique qualquer problema, entre em contato com a nossa equipe de Customer Success, que terá prazer em ajudá-lo.

Status: Search by CNPJ fully restored
The issue affecting search by Brazilian tax identifiers (CNPJ) on CIAL360 has been fully resolved, and the service is now operating normally. All searches by CNPJ should return accurate results as expected.

We thank you for your patience throughout this process. If you notice any further issues, please reach out to our Customer Success team, who will be happy to assist.
Jun 16, 20:00 EDT
Monitoring - A busca por identificadores fiscais brasileiros (CNPJ) está apresentando resultados inconsistentes no momento. Como parte da atualização para o novo CNPJ alfanumérico — lançado pela Secretaria Especial da Receita Federal do Brasil (RFB) — e da atualização na forma como a busca foi implementada no CIAL360, nossos sistemas foram atualizados para dar suporte a essa mudança, que entrou em vigor ontem, 15 de junho de 2026.

Com a mudança, algumas buscas passaram a retornar resultados inconsistentes no CIAL360. A causa raiz do problema já foi identificada e uma correção foi implementada. Estamos acompanhando o processo de implantação da correção em nossos serviços e esperamos que as buscas por CNPJ voltem ao comportamento normal em breve, ao longo das próximas horas.

Para solicitações urgentes, entre em contato com nossa equipe de atendimento ao cliente, que poderá auxiliá-lo.

Enviaremos uma nova atualização assim que a busca estiver totalmente restabelecida.

Status: Search by CNPJ returning inconsistent results

Search by Brazilian tax identifiers (CNPJ) is currently returning inconsistent results. As part of the update to the new alphanumeric CNPJ — launched by the Special Secretariat of the Federal Revenue of Brazil (RFB) — and the update to how search was implemented on CIAL360, our systems were updated to support this change, which went live yesterday, June 15, 2026.

With the change, some searches began returning inconsistent results on CIAL360. The root cause of the issue has been identified and a fix has been implemented. We are monitoring the rollout of the fix across our services and expect searches by CNPJ to return to normal behavior shortly, over the next few hours.

For any urgent requests, please contact our customer service team, who will be able to assist you.

We will send a further update once search has fully recovered.
Jun 16, 13:21 EDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage