All Systems Operational

About This Site

Welcome to CIAL Dun & Bradstreet's home for real-time information on system availability. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
CIAL 360 Operational
90 days ago
99.99 % uptime
Today
Data Delivery Operational
Supplier 360 Operational
90 days ago
100.0 % uptime
Today
D&B Direct+ API Operational
90 days ago
100.0 % uptime
Today
Dunsguide Operational
90 days ago
100.0 % uptime
Today
MyCIAL Operational
90 days ago
100.0 % uptime
Today
Compliance Watch Operational
90 days ago
100.0 % uptime
Today
D&B Compliance Onboard Operational
90 days ago
100.0 % uptime
Today
Hoovers Operational
90 days ago
100.0 % uptime
Today
Risk Analytics Operational
90 days ago
100.0 % uptime
Today
Prospecta Operational
90 days ago
100.0 % uptime
Today
CKR API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dunsguide server upgrade Oct 31, 2024 00:00 - Nov 2, 2024 00:00 EDT

We will be performing a database upgrade that may result in a short down time before business hours for Dunsguide. During this time application access will be restricted. Recovery mechanisms are in place and we do not expect this to have any impact to clients during business hours.
Posted on Oct 30, 2024 - 19:19 EDT
Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Partial delays in delivering reports
Resolved - En
New reports are delivered within SLA, and pending reports should be delivered soon.

Pt-BR
Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes serão entregues em breve.

Es
Se están entregando nuevos informes dentro del SLA y los pendientes se entregarán próximamente.
Jan 23, 10:00 EST
Monitoring - En:
The issue was identified and a fix related to a third-party infrastructure provider has been applied. We are currently monitoring the situation. New orders should be processed in a timely manner, and existing ones are also being processed.

Pt-BR:
O problema foi identificado e uma correção relacionada a um provedor de infraestrutura terceirizado foi aplicada. Estamos monitorando a situação. Novos pedidos devem ser processados normalmente e os existentes também estão sendo processados.

ES:
Se identificó el problema y se aplicó una corrección relacionada con un proveedor de infraestructura externo. Estamos monitoreando la situación. Los nuevos pedidos deberían procesarse con normalidad y los existentes también están siendo gestionados.
Jan 23, 09:37 EST
Identified - En:
The issue has been identified and is related to a third-party infrastructure provider. We’re working with them to resolve it. Thank you for your patience and understanding.

Pt-BR:
O problema foi identificado e está relacionado a um provedor de infraestrutura terceirizado. Estamos trabalhando com eles para resolver. Agradecemos a sua paciência e compreensão.

ES:
Se identificó el problema y está relacionado con un proveedor de infraestructura externo. Estamos trabajando con ellos para resolverlo. Gracias por su paciencia y comprensión.
Jan 23, 07:56 EST
Investigating - En
We are currently investigating partial delays in delivering reports.

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de relatórios.

Es
Actualmente estamos investigando retrasos parciales en la entrega reportes.
Jan 23, 07:16 EST
Jan 22, 2026
A subset of customers cannot access the CIAL360 web app
Resolved - EN-US
The platform should be accessible to all clients. If you're still facing issues, clear your caches and try again.

PT-BR
A plataforma deve estar acessível a todos os clientes. Se você ainda estiver enfrentando problemas, limpe seus caches e tente novamente.

ES
La plataforma debería ser accesible para todos los clientes. Si aún tienes problemas, borra tus cachés y vuelve a intentarlo.
Jan 22, 13:32 EST
Investigating - We have reports of some customers being unable to access CIAL360 and the team is investigating this incident.

Pt-BR
Temos relatos de alguns clientes que não conseguem acessar o CIAL360 e a equipe está investigando este incidente.

Es:
Tenemos informes de que algunos clientes no pueden acceder a CIAL360 y el equipo está investigando este incidente.
Jan 22, 13:18 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

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