All Systems Operational

About This Site

Welcome to CIAL Dun & Bradstreet's home for real-time information on system availability. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
CIAL 360 ? Operational
90 days ago
100.0 % uptime
Today
Supplier 360 ? Operational
90 days ago
100.0 % uptime
Today
D&B Direct+ API ? Operational
90 days ago
100.0 % uptime
Today
Dunsguide ? Operational
90 days ago
100.0 % uptime
Today
MyCIAL ? Operational
90 days ago
100.0 % uptime
Today
Compliance Watch ? Operational
90 days ago
100.0 % uptime
Today
D&B Compliance Onboard ? Operational
90 days ago
100.0 % uptime
Today
Hoovers ? Operational
90 days ago
100.0 % uptime
Today
Data Delivery ? Operational
Risk Analytics ? Operational
90 days ago
100.0 % uptime
Today
Prospecta Operational
90 days ago
100.0 % uptime
Today
CKR API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dunsguide server upgrade Oct 31, 2024 00:00 - Nov 2, 2024 00:00 EDT

We will be performing a database upgrade that may result in a short down time before business hours for Dunsguide. During this time application access will be restricted. Recovery mechanisms are in place and we do not expect this to have any impact to clients during business hours.
Posted on Oct 30, 2024 - 19:19 EDT
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Third-party infrastructure disruption (cloudflare) may impact CIAL360 web app.
Resolved - EN-US
The platform should be accessible to all clients. If you're still facing issues, clear your caches and try again.

PT-BR
A plataforma deve estar acessível a todos os clientes. Se você ainda estiver enfrentando problemas, limpe seus caches e tente novamente.

ES
La plataforma debería ser accesible para todos los clientes. Si aún tienes problemas, borra tus cachés y vuelve a intentarlo.
Oct 22, 14:19 EDT
Monitoring - EN

We’re monitoring a widespread disruption affecting cloudflare and related ecosystems. While our systems remain available, some customers may experience intermittent issues across the CIAL platform (web app, APIs, and background processing).
Impact: Potential partial degradation (intermittent errors, slower responses, delayed background jobs)

PT-BR

Estamos monitorando uma interrupção ampla que afeta o cloudflare e ecossistemas relacionados. Embora nossos sistemas permaneçam disponíveis, alguns clientes podem experimentar instabilidades/intermitências na plataforma CIAL (aplicação web, APIs e processamento em segundo plano).
Impacto: Possível degradação parcial (erros intermitentes, respostas mais lentas, atraso em tarefas de segundo plano)

ES

Estamos monitoreando una interrupción generalizada que afecta a cloudflare y ecosistemas relacionados. Aunque nuestros sistemas permanecen disponibles, algunos clientes pueden experimentar intermitencias en la plataforma de CIAL (aplicación web, APIs y procesamiento en segundo plano).
Impacto: Degradación parcial potencial (errores intermitentes, respuestas más lentas, retraso en trabajos en segundo plano)
Oct 22, 13:16 EDT
Investigating - En:
We are aware that some customers are experiencing unusually high load times while using the CIAL360 web app.
Our team is actively investigating the root cause and working diligently to resolve the issue as quickly as possible.

Pt-BR:
Estamos cientes de que alguns clientes estão enfrentando tempos de carregamento incomumente altos ao usar o CIAL360.
Nossa equipe está investigando ativamente a causa raiz e trabalhando diligentemente para resolver o problema o mais rápido possível.

Esp:
Estamos al tanto de que algunos clientes están experimentando tiempos de carga inusualmente altos al usar la aplicación web CIAL360. Nuestro equipo está investigando activamente la causa raíz y trabajando arduamente para resolver el problema lo antes posible.
Oct 22, 11:20 EDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025
Third-party infrastructure disruption (AWS us-east-1) may impact CIAL services
Resolved - This incident has been resolved.
Oct 20, 19:17 EDT
Monitoring - EN

We’re monitoring a widespread disruption affecting AWS us-east-1 and related ecosystems. While our systems remain available, some customers may experience intermittent issues across the CIAL platform (web app, APIs, and background processing).
Impact: Potential partial degradation (intermittent errors, slower responses, delayed background jobs)

PT-BR

Estamos monitorando uma interrupção ampla que afeta a AWS us-east-1 e ecossistemas relacionados. Embora nossos sistemas permaneçam disponíveis, alguns clientes podem experimentar instabilidades/intermitências na plataforma CIAL (aplicação web, APIs e processamento em segundo plano).
Impacto: Possível degradação parcial (erros intermitentes, respostas mais lentas, atraso em tarefas de segundo plano)

ES

Estamos monitoreando una interrupción generalizada que afecta a AWS us-east-1 y ecosistemas relacionados. Aunque nuestros sistemas permanecen disponibles, algunos clientes pueden experimentar intermitencias en la plataforma de CIAL (aplicación web, APIs y procesamiento en segundo plano).
Impacto: Degradación parcial potencial (errores intermitentes, respuestas más lentas, retraso en trabajos en segundo plano)
Oct 20, 08:32 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Partial delays in delivering CKR, and CKR+ reports
Resolved - En
New reports are delivered within SLA, and pending reports should be delivered.

Pt-BR
Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es
Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes
Oct 15, 17:08 EDT
Investigating - En
We are currently investigating partial delays in delivering CKR, and CKR+

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de CKR, e CKR+

Es
En este momento, estamos investigando atrasos parciais na entrega de CKR, e CKR+
Oct 15, 14:38 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

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