All Systems Operational

About This Site

Welcome to CIAL Dun & Bradstreet's home for real-time information on system availability. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
CIAL 360 ? Operational
90 days ago
99.99 % uptime
Today
Supplier 360 ? Operational
90 days ago
100.0 % uptime
Today
D&B Direct+ API ? Operational
90 days ago
100.0 % uptime
Today
Dunsguide ? Operational
90 days ago
100.0 % uptime
Today
MyCIAL ? Operational
90 days ago
100.0 % uptime
Today
Compliance Watch ? Operational
90 days ago
100.0 % uptime
Today
D&B Compliance Onboard ? Operational
90 days ago
100.0 % uptime
Today
Hoovers ? Operational
90 days ago
100.0 % uptime
Today
Data Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024
Partial delays in delivering CKR and CKR+
Resolved - En
New reports are delivered within SLA, and pending reports should be delivered.

Pt-BR
Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es
Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes.
Apr 23, 12:50 EDT
Monitoring - En
New reports are delivered within SLA, and pending reports should be delivered.

Pt-BR
Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es
Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes.
Apr 23, 11:39 EDT
Investigating - En
We are currently investigating partial delays in delivering CKR and CKR+ on CIAL360.

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de CKR e CKR+ no CIAL360.

Es
En este momento, estamos investigando atrasos parciais na entrega de CKR e CKR+ no CIAL360.
Apr 23, 11:22 EDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
A subset of customers cannot access the CIAL360 web app
Resolved - EN-US
A fix has been implemented, and the platform should be accessible to all clients.

PT-BR
Uma correção foi implementada e a plataforma deve estar acessível a todos os clientes.

ES
Se implementó una solución y la plataforma debería ser accesible para todos los clientes.
Apr 17, 17:11 EDT
Investigating - En-US
We have reports of some customers being unable to access CIAL360 and the team is investigating this incident.

Pt-BR
Temos relatos de alguns clientes que não conseguem acessar o CIAL360 e a equipe está investigando este incidente.

Es:
Tenemos informes de que algunos clientes no pueden acceder a CIAL360 y el equipo está investigando este incidente.
Apr 17, 16:47 EDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Major Platform Security Upgrade
Completed - The scheduled maintenance has been completed.
Apr 14, 08:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:05 EDT
Scheduled - We are undergoing a major planned core infrastructure upgrade. Enhancements include security enhancements and upgrades that will allow us to scale performance and system resources based on user activity, enabling us to service more customers at once with the high performance our customers expect. During this time platforms will be available intermittently.

If you have urgent need for a report or decision will maintenance in underway, please contact our support team at https://cialdnb.my.site.com/CustomerService/s/
Apr 13, 22:05 EDT
Apr 13, 2024
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