A subset of customers cannot upload documents to C360
Investigating - En-US
We have reports of some customers being unable to upload documents in C360, and the team is investigating this incident.

Pt-BR
Temos relatos de alguns clientes que não conseguem realizar o envio de documentos no C360, e a equipe está investigando este incidente.

Es-ES
Tenemos informes de que algunos clientes no pueden subir documentos en C360, y el equipo está investigando este incidente.
Mar 28, 2025 - 10:14 EDT

About This Site

Welcome to CIAL Dun & Bradstreet's home for real-time information on system availability. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Uptime over the past 90 days. View historical uptime.
CIAL 360 ? Degraded Performance
90 days ago
99.99 % uptime
Today
Supplier 360 ? Operational
90 days ago
100.0 % uptime
Today
D&B Direct+ API ? Operational
90 days ago
100.0 % uptime
Today
Dunsguide ? Operational
90 days ago
100.0 % uptime
Today
MyCIAL ? Operational
90 days ago
100.0 % uptime
Today
Compliance Watch ? Operational
90 days ago
100.0 % uptime
Today
D&B Compliance Onboard ? Operational
90 days ago
100.0 % uptime
Today
Hoovers ? Operational
90 days ago
100.0 % uptime
Today
Data Delivery ? Operational
Risk Analytics ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dunsguide server upgrade Oct 31, 2024 00:00 - Nov 2, 2024 00:00 EDT

We will be performing a database upgrade that may result in a short down time before business hours for Dunsguide. During this time application access will be restricted. Recovery mechanisms are in place and we do not expect this to have any impact to clients during business hours.
Posted on Oct 30, 2024 - 19:19 EDT
Mar 28, 2025

Unresolved incident: A subset of customers cannot upload documents to C360.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
A subset of customers cannot access the CIAL360 Reports and Overview page
Resolved - EN-US
The platform should be accessible to all clients. If you're still facing issues, clear your caches and try again.

PT-BR
A plataforma deve estar acessível a todos os clientes. Se você ainda estiver enfrentando problemas, limpe seus caches e tente novamente.

ES
La plataforma debería ser accesible para todos los clientes. Si aún tienes problemas, borra tus cachés y vuelve a intentarlo.
Mar 26, 17:37 EDT
Investigating - En-US
We have reports of some customers being unable to access CIAL360 Reports and Overview page and the team is investigating this incident.

Pt-BR
Temos relatos de alguns clientes que não conseguem acessar a página de Relatórios e a equipe está investigando este incidente.

Es:
Tenemos informes de que algunos clientes no pueden acceder a la pantalla de Reportes en CIAL360 y el equipo está investigando este incidente.
Mar 26, 15:17 EDT
Mar 25, 2025
Partial delays in delivering reports
Resolved - En: The instability has been resolved, and full functionality has been restored.
Thank you for your patience and understanding. New reports are being delivered within SLA, and pending reports should be delivered.

Pt-br: A instabilidade foi resolvida, e a funcionalidade completa foi restaurada.
Agradecemos pela paciência e compreensão. Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es: La inestabilidad ha sido resuelta y la funcionalidad completa ha sido restaurada.
Gracias por su paciencia y comprensión. Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes
Mar 25, 15:51 EDT
Investigating - En
We are currently investigating partial delays in delivering reports.

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de relatórios.

Es
Actualmente estamos investigando retrasos parciales en la entrega reportes.
Mar 25, 14:45 EDT
Mar 24, 2025
Partial delays in delivering reports
Resolved - En: The instability has been resolved, and full functionality has been restored.
Thank you for your patience and understanding. New reports are being delivered within SLA, and pending reports should be delivered.

Pt-br: A instabilidade foi resolvida, e a funcionalidade completa foi restaurada.
Agradecemos pela paciência e compreensão. Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es: La inestabilidad ha sido resuelta y la funcionalidad completa ha sido restaurada.
Gracias por su paciencia y comprensión. Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes
Mar 24, 12:54 EDT
Investigating - En
We are currently investigating partial delays in delivering reports.

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de relatórios.

Es
Actualmente estamos investigando retrasos parciales en la entrega reportes.
Mar 24, 08:00 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Maintenance Notice
Completed - The scheduled maintenance has been completed.
Mar 19, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:30 EDT
Scheduled - En:
Maintenance Notice
We will be upgrading our internal systems, which may result in partial delays in ordering and delivering reports.
We appreciate your patience and understanding.

PT-BR:
Aviso de Manutenção
Faremos uma atualização em nossos sistemas internos, o que pode causar atrasos parciais no pedido e entrega de relatórios.
Agradecemos sua compreensão e paciência.

ES:
Aviso de Mantenimiento
Realizaremos una actualización en nuestros sistemas internos, lo que podría causar demoras parciales en la solicitud y entrega de informes.
Agradecemos su paciencia y comprensión.
Mar 19, 18:00 EDT
Partial delays in delivering CKR and CKR+
Resolved - En
New reports are delivered within SLA, and pending reports should be delivered.

Pt-BR
Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es
Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes.
Mar 19, 15:27 EDT
Investigating - En
We are currently investigating partial delays in delivering CKR and CKR+

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de CKR e CKR+

Es
En este momento, estamos investigando atrasos parciais na entrega de CKR e CKR+
Mar 19, 14:38 EDT
Partial delays in delivering reports
Resolved - En: The instability has been resolved, and full functionality has been restored.
Thank you for your patience and understanding. New reports are being delivered within SLA, and pending reports should be delivered.

Pt-br: A instabilidade foi resolvida, e a funcionalidade completa foi restaurada.
Agradecemos pela paciência e compreensão. Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues.

Es: La inestabilidad ha sido resuelta y la funcionalidad completa ha sido restaurada.
Gracias por su paciencia y comprensión. Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes
Mar 19, 13:06 EDT
Investigating - En
We are currently investigating partial delays in delivering reports.

Pt-BR
No momento, estamos investigando atrasos parciais na entrega de relatórios.

Es
Actualmente estamos investigando retrasos parciales en la entrega reportes.
Mar 19, 08:36 EDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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